Shipping policy

Brand Name: Adore Home
Email: adorehomeshopify@gmail.com
Country: Pakistan

At Adore Home, hum fast aur secure delivery provide karne ki koshish karte hain taake aapka order safe aur time par receive ho.

1️⃣ Delivery Time

  • Major cities: 3–5 working days

  • Other cities / remote areas: 4–7 working days

  • Public holidays, bad weather, ya courier delays ki wajah se timing change ho sakti hai.

2️⃣ Order Processing Time

  • Orders 24–48 hours mein process kiye jate hain.

  • Cash on Delivery (COD) orders verification call ke baad dispatch hote hain.

  • Sunday ya public holiday par placed orders next working day process honge.

3️⃣ Shipping Charges

  • Standard shipping charges checkout par clearly show honge.

  • Kabhi kabhi hum promotional Free Shipping offer karte hain (limited time ke liye).

4️⃣ Order Tracking

  • Order dispatch hone ke baad tracking details SMS ya email ke through share ki jati hain.

  • Customer apne order ka status courier tracking link se check kar sakta hai.

5️⃣ Incorrect Address

  • Agar customer galat ya incomplete address provide karta hai aur parcel return ho jata hai, to re-shipping charges customer ko pay karne honge.

6️⃣ Failed Delivery / Unreceived Orders

  • Agar courier 2–3 attempts ke baad delivery na kar sake, order return ho sakta hai.

  • Fake ya repeatedly refused COD orders par future orders restrict kiye ja sakte hain.

7️⃣ Damaged Parcel

  • Parcel receive karte waqt agar packaging visibly damaged ho, to courier rider ke samne parcel check karein.

  • Damage issue ki surat mein 24 hours ke andar humein email karein: adorehomeshopify@gmail.com